Banque Populaire

Banque Populaire is the commercial brand of Crédit Populaire du Maroc (CPM), a cooperative banking group whose central body is Banque Centrale Populaire (BCP), a company listed on the Casablanca Stock Exchange since 2004 and licensed by Bank Al-Maghrib under banking law 103-12. The foundations of the Banque Populaire system were laid in Morocco by the dahir of 25 May 1926, reorganised by the dahir of 28 February 1961. According to the list of licensed banks published in Bank Al-Maghrib's 2025 annual banking supervision report, the group brings together BCP — headquartered at 101 Boulevard Mohamed Zerktouni, Casablanca — and eight regional Banques Populaires (BPR) with cooperative capital: Centre-Sud (Agadir), Fès-Meknès, Laâyoune, Marrakech-Béni Mellal, Nador-Al Hoceima, Oujda, Rabat-Kénitra and Tanger-Tétouan. Each BPR mobilises its region's savings and handles the local customer relationship; at end-2024 the group counted 359,630 member-shareholders according to its Key figures page. Since 5 November 2024 it has been led by Naziha Belkeziz, chairwoman and chief executive, who succeeded Mohamed Karim Mounir (Challenge.ma).

Key figures: according to the consolidated indicators published by the group, total assets reached 542.3 billion dirhams at end-2024, with net banking income (NBI) of 25.6 billion, group net income of 4.1 billion, 389 billion in customer deposits, 287.2 billion in customer loans, 1,324 branches in Morocco and 6,657,998 customers — the country's largest banking network. Over the first nine months of 2025, NBI came to 20.4 billion dirhams (+4.2%), group net income to 4.3 billion, gross loans to 320.9 billion and deposits to more than 395 billion, with a cost-to-income ratio of 41.6% (Challenge.ma, 15 November 2025); for the full 2025 financial year, consolidated NBI stands at 27 billion dirhams (Financial Afrik, 3 March 2026) and consolidated net income for the first quarter of 2026 at 1.5 billion (Financial Afrik, 15 May 2026). For context, Bank Al-Maghrib counts 19 conventional banks and 5,541 bank branches at end-2025, with the three largest banks holding 61.2% of the sector's total assets.

2026 mortgages: according to our 2026 mortgage rate barometer (first-time-buyer employee files observed in April 2026, 20% down payment, 20 years), Banque Populaire shows a minimum fixed rate of 3.85%, an average fixed rate of 4.25%, a variable rate of 3.65% and MAD 1,500 in file fees. Civil servants benefit from payroll deduction at source through the Paierie Principale des Rémunérations (PPR), which speeds up processing — approval within 72 to 96 hours according to our civil-servant loan guide. For Moroccans living abroad, the mdm.groupebcp.com site offers Darbladi, a mortgage approval obtained online, and the Bladi Invest offer comes out between 4.50 and 5.75% APR with a 20 to 30% down payment in our 2026 MRE comparison. The CEL Banque Populaire housing savings account pays 2.75 to 3.25% in 2026 and earns a 0.5-point reduction on the subsequent loan, according to our CEL guide. Rates quoted are observed ranges: only the contractual offer issued in a branch is binding.

Consumer and car loans: our comparison of 10 banks places Banque Populaire's consumer loan between 5.55 and 6.90% in 2026, with an additional reduction for civil servants paid through PPR. For car loans, Salaf Auto Neuf is capped at MAD 750,000 over 84 months at rates of 4.7 to 6.7% according to our comparison of 7 banks. The group also distributes consumer credit through its subsidiary Vivalis Salaf (formerly Assalaf Chaâbi, created in 1989), leasing through Maroc Leasing and long-term rental through Chaabi LLD.

Participatory banking and microfinance: the group's Sharia-compliant window is Bank Al Yousr, 51% owned by Banque Populaire and 49% by Guidance Financial Group, launched in 2017 and relying on the Banque Populaire network for day-to-day operations; its Mourabaha margins appear in our comparison of the 5 participatory banks. The Fondation Banque Populaire pour le Microcrédit, operating under the Attawfiq Micro-Finance brand, had 481 points of presence and 289,219 active borrowers at end-2024 (group Key figures page).

Digital services: since 4 June 2026 the Pocket Bank app includes two digital cards — La Virtuelle, a permanent card compatible with Apple Pay and Google Pay, and L'Instant, a free single-use card that self-destructs after each transaction (Challenge.ma). The BP Pay mobile wallet, launched in 2020, is compared with other m-wallets in our guide. Since 29 June 2026, an API connection with Western Union allows international transfers to be credited instantly to Banque Populaire accounts (Challenge.ma). The customer relations centre answers on 2121 (6 days a week, 9 am to 8 pm) according to particulier.groupebcp.com. On the stock market side, in December 2025 the group merged its online broker ICF Al Wassit with Upline Securities, and on 9 June 2026 the AMMC approved a buyback programme covering 10,165,623 BCP shares, or 5% of the capital, at a maximum price of MAD 374 (Financial Afrik).

Moroccans abroad and international presence: the European subsidiary Chaabi Bank operates in France, Spain, Italy, Belgium, Germany, the Netherlands and the United Kingdom, with the Bladi Transferts remittance offer and the Chaabi Connect app (chaabibank.fr). In Africa, the group has been present since the late 1980s in the Central African Republic (BPMC) and Guinea (BPMG), took control of the Banque Atlantique network in 2012 across seven WAEMU countries, then extended its footprint to 17 African countries by end-2019 after buying BPCE's stakes in Cameroon, Congo and Madagascar (Presence in Africa page). On 24 December 2025, BCP bought the remaining 20.17% of Atlantic Business International (ABI) from the DPI fund for 1.88 billion dirhams, taking its stake to 100% in this holding company that groups ten banks and four insurance companies in nine sub-Saharan countries (Le Matin, 25 December 2025); in total, the group reports a presence in 32 countries.

Applying for a Banque Populaire mortgage, step by step: 1) simulate your project (Wafir.ma's mortgage simulator or in a branch); 2) prepare the file — national ID, last 3 payslips, last 3 bank statements, employer certificate, preliminary sales agreement or reservation contract; civil servants add their PPR salary certificate and MREs their proof of income from the country of residence; 3) submit the request for approval in principle; 4) after the property appraisal, sign the loan offer then the notarial deed; 5) death-and-disability insurance and, where applicable, the mortgage registration condition the release of funds.

Complaints: your recourse options: first send a written complaint to your branch or the customer relations centre (2121). If the answer is unsatisfactory, refer the matter free of charge to the Moroccan Banking Mediation Centre (CMMB), then, as a last resort, to Bank Al-Maghrib through its complaint form; disputes over a borrower insurance contract fall under ACAPS. See also our guide on foreclosure and banking mediation.

Regulatory framework and deposit guarantee: BCP and the BPRs are members of the collective deposit guarantee fund managed by the SGFG, which compensates up to MAD 80,000 per depositor per institution. Bank Al-Maghrib's Board kept the key rate at 2.25% at its meeting of 23 June 2026 (press release), a level unchanged since March 2025 that supports stable lending rates; our analysis details its impact on mortgages and consumer loans.

Wafir.ma compares Banque Populaire's offers with those of Morocco's other banks (Attijariwafa Bank, Bank of Africa, CIH Bank, Société Générale Maroc, Crédit du Maroc, Crédit Agricole du Maroc) on mortgages, consumer loans, car loans and savings. Figures quoted come from the group's publications, Bank Al-Maghrib and the business press as of the dates indicated.