Maroc Assistance
Maroc Assistance Internationale (MAI) is Morocco's leader in assistance services (roadside, medical repatriation, travel). Subsidiary of CNIA Saada and partner of the country's leading insurance companies.
Products offered
- 24/7 roadside assistance
- Medical repatriation
- Schengen travel assistance
- Home assistance
- Legal assistance
Key strengths
- Moroccan assistance leader
- 24/7 trilingual call center
- National breakdown network
- Global medical partners
Geographic presence
About Maroc Assistance
Maroc Assistance Internationale (MAI) is Morocco's historic assistance leader. Founded in 1980 and a subsidiary of the Sanlam group (ex-Saham), the company handles hundreds of thousands of interventions each year: roadside, medical repatriation, legal assistance, home help.
MAI is the preferred partner of insurers for assistance services included in auto and travel contracts. Its trilingual call center (French, Arabic, English) operates 24/7, and its breakdown network covers the entire national territory including the southern provinces.
For international travel, MAI offers Schengen visa assistance compliant with consular requirements (minimum €30,000 coverage, medical repatriation included) and operates through a network of partner platforms across Europe and the world.
Customer reviews for Maroc Assistance
Tarifs compétitifs
Comparé à 3 autres assureurs, prime auto raisonnable pour la couverture tous risques. Souscription en ligne simple.
Mehdi T. · March 2026
Sinistre bien géré
Déclaration sinistre traitée en 8 jours, indemnisation à hauteur attendue. Expertise sérieuse.
Salma A. · April 2026
Délais corrects
Service convenable, sans surprise. Quelques relances nécessaires pour avoir les documents mais final OK.
Rachid M. · May 2026
Reviews aggregated from Google My Business, Trustpilot and wafir.ma — updated monthly
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Frequently asked questions about Maroc Assistance
How do I get a Maroc Assistance quote online?+
Use the wafir.ma comparator: enter your details, the type of insurance (auto, home, health, travel) and get a personalized Maroc Assistance quote in 2 minutes. 100% free, no commitment.
What are Maroc Assistance's 2026 rates?+
Maroc Assistance premiums vary by profile: comprehensive auto MAD 2,500-6,000/year, multi-risk home MAD 800-2,500/year, health insurance MAD 200-800/month. Exact quote on wafir.ma.
How do I file a claim with Maroc Assistance?+
Contact Maroc Assistance within 5 business days (2 days for theft). Friendly accident report for collisions, police report for theft/vandalism. Documents: report, photos, invoices. Assessment within 5-10 days, payment within 30-60 days.
Does Maroc Assistance cover euro-imported vehicles?+
Yes, Maroc Assistance insures European imported vehicles registered in Morocco (especially Bank Al-Amal MRE clients). Rate based on fiscal horsepower (CV) and vehicle new value. Request a quote on wafir.ma.
Can I cancel my Maroc Assistance contract mid-year?+
Yes, under law 110-14 you can cancel your Maroc Assistance contract after 1 year with 60 days' notice. Before 1 year, cancellation is only allowed at renewal or specific events (vehicle sale, move, premium increase > 10%).